Weather policy
Mother Nature spoils us in Charleston….. sometimes.
The weather forecasters can only predict so much. If there is a slight chance of rain, do not get discouraged. We closely monitor weather conditions and make calls with our best judgment. In the event of predicted bad weather, you will receive an text stating our status (on the morning of) and will discuss further options that are best suited for you!
The Perfect Point Team is the one who makes the finale call on whether the cancelation warranted.
Cloud coverage does not warrant a cancelation. Morning rain before booking does not warrant a cancelation.
Once the setup is on the beach and all of our work has been done you are unable to cancel.
But what are my options DUe to Bad weather?
Reschedule
Cancel with a full refund
(3% service fee will NOT included in ANY refunds)
Move forward and hope for the best!
For all other options, contact 854-222-7962
If the winds are predicted to be around 15 MPH, we will keep the cabanas up & umbrellas lowered.
We ask that you only raise them if the winds die down & pay special attention to lowering them when you leave.
If winds are predicted to be above 15 MPH, we will replace the cabanas with umbrellas.
Okay, no rain… but what about the wind?
Cancellation Policy
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All cancellations by guests will be handled on a case by case situation. The more advanced notice of cancellation that is given, the more refund that can be provided.
*(3% service fee will NOT be given back in ANY refunds)*
No refund will be given if you cancel within 48 hours of booking.
100% refund if cancelled more than 7 days prior to booking.
50% refund is given if request is within 7 days of booking.
You may reschedule your booking date with applicable fees.
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In the event of cancellation by Perfect Point, guests will be issued a full refund.
*(3% service fee will NOT be given back in ANY refunds)*
Reschedule Policy
Guest’s requests for rescheduling will be considered on a case by case basis and are subject to a rescheduling fee and availability. The rescheduling fee is determined by the amount of notice given prior to the date and time and are as follows:
7 days or more prior to booking: free
Within 7 days of booking: $50
24 -72 hours prior to booking: $150
Requests to reschedule within 24 hours or less from the start time of the booking are not accepted and guest is responsible for full payment, regardless of whether the scheduled booking occurs or not.